Warranty Policy

Effective Date: December 17, 2025 | Last Updated: December 17, 2025

At Soloke Studio, we stand behind the quality of our products. Our 12-Month Warranty Coverage is designed to give you peace of mind and a hassle-free after-purchase experience.

1. Warranty Coverage

Warranty benefits are applicable from the date of delivery.

0–6 Months: FREE Replacement (No questions asked)
6–12 Months: FREE Repair or Exchange (Up to 50% of product value)

2. What’s Covered Under Warranty

Our warranty covers issues related to manufacturing or material quality, including:

Tarnishing or discoloration
Manufacturing defects
Stone loosening or falling
Clasp / lock breakage

3. What’s Not Covered

The warranty does not cover:

Physical damage or breakage due to misuse
Normal wear and tear
Loss of stones, parts, or products
Unauthorized repairs or alterations
Damage caused by improper storage or care

4. How to Raise a Warranty Claim (Easy 4-Step Process)

Step 1: WhatsApp clear photos of the issue to +91-9355632495
Step 2: Share your Invoice (digital or printed) and Warranty Card (if available)
Step 3: Ship the product to the address shared by our support team (we’ll guide you step-by-step)
Step 4: Once approved, your replacement / repair / exchange will be processed within 7–10 working days after quality check

5. Important Notes

All warranty claims are subject to inspection and approval by the Soloke Studio QC team
Soloke Studio reserves the right to decline claims that fall outside warranty coverage
Warranty is valid only for original purchases from solokestudio.com

6. Need Help?

For any questions or warranty assistance, please contact us at:

Support Portal: support.solokestudio.com
WhatsApp: +91-9355632495

Related Policies: Return & Exchange Policy | Shipping & Delivery Policy | Payment Policy