Terms of Service

Effective Date: December 17, 2025 | Last Updated: December 17, 2025

This website is operated by Soloke Studio. Throughout the site, the terms “we,” “us,” and “our” refer to Soloke Studio. By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site — including browsers, customers, vendors, and contributors.

Section 1 — Online Store Terms

By agreeing to these Terms, you confirm that:

You are at least the age of majority in your jurisdiction, or are using this website under the supervision of a legal guardian
You will not use our products or services for any illegal or unauthorized purpose
You will not violate any applicable laws, including intellectual property laws

Any breach of these Terms may result in immediate termination of your access to our services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our service without express written permission
All payment information is encrypted and processed through secure third-party gateways — we do not store payment details

Section 3 — Product Information & Accuracy

We make every effort to display product images, descriptions, and colours as accurately as possible. However:

Actual product colour or finish may slightly vary due to lighting, photography, and screen settings
Minor variations are natural and do not qualify as defects
All product descriptions, pricing, and availability are subject to change without prior notice

Section 4 — Jewellery & Material Disclosure

Our jewellery is designer demi-fine jewellery made using:

Premium stainless steel base
18K gold plating with PVD coating
Designer stones, crystals, or synthetic gemstones (clearly mentioned on product pages)

Our products are not solid gold, sterling silver, or natural diamonds, unless explicitly stated. Proper care is required to maintain longevity. Damage due to misuse, chemicals, water exposure, or improper storage is not covered under warranty.

Section 5 — Orders, Pricing & Cancellation

We reserve the right to refuse or cancel any order at any time
We may limit quantities per customer or order
Prices are subject to change without notice
In case of order cancellation or modification, we will notify you via email or phone

Section 6 — Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed strictly by our Return & Exchange Policy. Please review it carefully before making a purchase.

Section 7 — Third-Party Services

We may use third-party services for payments, shipping, marketing, and analytics. These services operate independently, and Soloke Studio holds no responsibility for issues arising directly from third-party platforms.

Section 8 — User Content & Reviews

By submitting reviews, images, videos, or feedback on our website or social platforms, you grant Soloke Studio the right to use, display, edit, and publish such content for marketing and promotional purposes without any compensation. You confirm that submitted content is original and does not violate any third-party rights.

Section 9 — Personal Information

Your personal information is governed by our Privacy Policy. We respect your privacy and do not sell personal data to third parties.

Section 10 — Prohibited Uses

You are prohibited from using this website for:

Unlawful or fraudulent purposes
Violating intellectual property rights
Spreading malware, spam, or misleading information
Harassing, abusing, or harming other users

Violations may result in immediate termination of access.

Section 11 — Disclaimer of Warranties & Limitation of Liability

All products and services are provided “as is” and “as available.” Soloke Studio shall not be liable for:

Any indirect, incidental, or consequential damages
Loss arising from misuse of products
Delays caused by third-party logistics or service providers

Liability, if any, shall be limited to the maximum extent permitted under Indian law.

Section 12 — Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.

Section 13 — Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website constitutes acceptance of the updated Terms. We encourage you to review this page periodically.

Section 14 — Contact Information

For questions regarding these Terms of Service, please contact us:

📧 General Support: support@solokestudio.com
📧 Legal Queries: legal@solokestudio.com

For related policies, please review our Terms & Conditions, Privacy Policy, and Return & Exchange Policy.