Warranty Policy

At Soloke Studio, we stand behind the quality of our products.
Our 12-Month Warranty Coverage is designed to give you peace of mind and a hassle-free after-purchase experience.

12-Month Warranty Coverage

0–6 Months

✔ FREE Replacement
(No questions asked)

6–12 Months

✔ FREE Repair or Exchange
(Up to 50% of product value)

Warranty benefits are applicable from the date of delivery.

What’s Covered Under Warranty

Our warranty covers issues related to manufacturing or material quality, including:

✓ Tarnishing or discoloration
✓ Manufacturing defects
✓ Stone loosening or falling
✓ Clasp / lock breakage

What’s Not Covered

The warranty does not cover:

✕ Physical damage or breakage due to misuse
✕ Normal wear and tear
✕ Loss of stones, parts, or products
✕ Unauthorized repairs or alterations
✕ Damage caused by improper storage or care

How to Raise a Warranty Claim (Easy 4-Step Process)

We’ve kept the process simple and quick

Step 1

WhatsApp clear photos of the issue to:
+91-__

Step 2

📄 Share:

Invoice (digital or printed)
Warranty card (if available)

Step 3

Ship the product to the address shared by our support team
(We’ll guide you step-by-step)

Step 4

Once approved, your replacement / repair / exchange will be processed within 7–10 working days after quality check.

Purchase Details (For Warranty Card)

Product Name: _______________
Invoice No: __________________
Purchase Date: ______________
Price: ₹___________________

Important Notes

All warranty claims are subject to inspection and approval by the Soloke Studio QC team
Soloke Studio reserves the right to decline claims that fall outside warranty coverage
Warranty is valid only for original purchases

Need Help?

For any questions or assistance, please contact us at:
https://support.solokestudio.com
or WhatsApp us at +91-__

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