This is our offer

Terms of Service

OVERVIEW

This website is operated by SolokeStudio.
Throughout the site, the terms “we”, “us” and “our” refer to Soloke Studio.

Soloke Studio offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”).

These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your jurisdiction, or
  • You are using this website under the supervision of a legal guardian.

You may not use our products or services for any illegal or unauthorized purpose, nor violate any applicable laws, including intellectual property laws.

Any breach of these Terms may result in immediate termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Soloke Studio.

Credit card and payment information is always encrypted and processed through secure third-party payment gateways. We do not store payment details.

SECTION 3 – PRODUCT INFORMATION & ACCURACY

We make every effort to display product images, descriptions, and colours as accurately as possible.
However:

  • Actual product colour or finish may slightly vary due to lighting, photography, and screen settings.
  • Minor variations are natural and do not qualify as defects.

All product descriptions, pricing, and availability are subject to change without prior notice.

SECTION 4 – JEWELLERY & MATERIAL DISCLOSURE

Our jewellery is designer demi-fine jewellery made using:

  • Premium stainless steel base
  • Gold plating with PVD coating
  • Designer stones, crystals, or synthetic gemstones (as mentioned on product pages)

Our products are not solid gold, sterling silver, or natural diamonds, unless explicitly stated.

Proper care is required to maintain longevity. Damage due to misuse, chemicals, water exposure, or improper storage is not covered under warranty.

SECTION 5 – ORDERS, PRICING & CANCELLATION

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer or order

Prices are subject to change without notice.
In case of order cancellation or modification, we may notify you via email or phone.

SECTION 6 – RETURNS, EXCHANGES & REFUNDS

Returns, exchanges, and refunds are governed strictly by our Return & Refund Policy, available on the website.

Please review the policy carefully before making a purchase.

SECTION 7 – THIRD-PARTY SERVICES

We may use third-party services for:

  • Payments
  • Shipping
  • Marketing
  • Analytics

These services operate independently, and Soloke Studio holds no responsibility for issues arising directly from third-party platforms.

SECTION 8 – USER CONTENT & REVIEWS

By submitting reviews, images, videos, or feedback on our website or social platforms, you grant Soloke Studio the right to:

  • Use, display, edit, and publish such content for marketing and promotional purposes
  • Use the content without any compensation

You confirm that the content submitted is original and does not violate any third-party rights.

SECTION 9 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy.
We respect your privacy and do not sell personal data to third parties.

SECTION 10 – PROHIBITED USES

You are prohibited from using the site:

  • For unlawful purposes
  • To violate intellectual property rights
  • To spread malware, spam, or misleading information
  • To harass, abuse, or harm others

Violation may result in termination of access.

SECTION 11 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products and services are provided “as is” and “as available”.

Soloke Studio shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss arising from misuse of products
  • Delays caused by third-party logistics or service providers

Liability, if any, shall be limited to the maximum extent permitted under Indian law.

SECTION 12 – GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

SECTION 13 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.
Continued use of the website constitutes acceptance of the updated Terms.

SECTION 14 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us at:
📧 support@solokestudio.com
📧 legal@solokestudio.com

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